Ques : How do I View/Edit/Cancel my booking ?
Ans : On the homepage, in the center there is a tab "ENTER RESERVATION CODE FOR VIEWING AND CANCELLATION". Please enter your reservation code & click on Go. It will take you to a new page where the options for Cancel/Edit will be available.
Ques : Do you have any loyalty programs ?
Ans : Yes. You can enroll for the frequent user account.
Ques : How do I get my driver details?
Ans : Driver details will be sent to you via SMS, 3 hours prior to reporting time.
Ques : How do I recognise the driver at the Airport/Railway Station ?
Ans : The driver will be waiting at the arrival terminal holding a placard bearing your name.
Ques : Since I don't understand the local language, can I get an English speaking Driver ?
Ans : Definately, after making a reservation please email your request for an English speaking driver stating your Order Id to admin@makson.co.in.
Ques : Are your drivers safe ?
Ans : All our drivers have a minimum of 10 Years experience in driving, hold a transport license & are police verified.
Ques : Are your cars maintained ?
Ans : We circulate our fleet every 3 Years.
Ques : I am not from India. Can I contact you on BB ?
Ans : Yes. BB Pin:- 26B92653.
Ques : Do you offer any discounts to Senior citizens, Army Officials, Government Officials ?
Ans : Yes. Please mail your respective Id at admin@makson.co.in. We will send you a promotional code offering a 5% discount.
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